Welcome to TrueCame. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, truecame.com.
Information We Collect
Personal Information
We may collect personal information that you provide to us directly, such as:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username and password if you create an account with us.
- Communication Information: Any information you provide when you contact us for support or with inquiries.
Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
- Usage Information: Information about how you use our website, including the pages you visit, the time spent on those pages, and the links you click.
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies. (For more information, please see our Cookies Policy.)
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: Ensuring our website functions correctly and improving our content and services.
- To Communicate with You: Responding to your inquiries, providing customer support, and sending you updates and promotional materials.
- To Personalize Your Experience: Tailoring our content and advertisements to your interests and preferences.
- To Analyze Usage: Understanding how users interact with our website to improve our services and user experience.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Protection of Rights: We may share your information to protect our rights, privacy, safety, or property, and/or that of our users or others.
Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access and Update: The right to access and update your personal information.
- Deletion: The right to request the deletion of your personal information.
- Opt-Out: The right to opt out of receiving marketing communications from us.
- Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at contact@truecame.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@truecame.com
Address: 22 Broad St, Lyme Regis, Dorset, DT7 3QE, United Kingdom
Phone Number: 0845 301 7992